If your file does not show up in I-Tunes or does not play in Serato or any audio program. 99.9% of the time is because you have downloaded a ZIP file. Please locate the file on your hard drive and UNZIP the file first. A great program for zipping/unzipping is WinZip.
The reason you have downloaded a ZIP file is because the Producer has decided to give you multiple versions of the mix and the only way to give you the multiple edits is by compressing them into a zip file.
Please attempt Unzipping the file before contacting us. This is the #1 problem people seem to have when e-mailing us. Thank you.
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